Privacy

Privacy Policy

FeetMe is committed to respecting your privacy. To this end, we are committed to ensuring the protection of personal data collected, in full compliance with applicable regulatory and legal texts, both at the European and French levels.
The purpose of this privacy policy is to inform you about the procedures and charters put in place by FeetMe, in its capacity as data controller, in order to protect your personal data collected exclusively for legitimate purposes during your visit to its website www.feetmehealth.com, its web platform www.mobility.feetme.fr and its FeetMe Evaluation and FeetMe Rehabilitation applications.

Information gathering

The personal data collected and how it is used depend on your actions during your visit to our site.
FeetMe collects the information you enter when you choose to create an account, when you contact us, or when you provide us with information necessary for our exchanges or the performance of your contracts.
For example, here is the type of information we may collect on these occasions:

Information used to create your online account (user name, password, etc.)
Contact details (e-mail address, telephone number, postal address, etc.)
Biographical information (age, sex, etc.)
Navigation data
Other personal information contained in the content you submit to us (for example when you contact us)

Information we collect when you visit our websites:

Duration of storage of cookies

In accordance with the recommendations of the CNIL, the maximum duration of storage of cookies is 13 months maximum after their first deposit in the User’s device, as is the duration of the validity of the User’s consent to the use of these cookies. The lifetime of cookies is not extended at each visit. The User’s consent must therefore be renewed at the end of this period.

Purpose of cookies

FeetMe uses cookies and similar technologies on its websites to personalise and improve your experience on its websites.

Cookies may be used for statistical purposes, in particular to optimise the services provided to the User, based on the processing of information concerning the frequency of access, the customisation of pages as well as the operations carried out and the information consulted.

You are informed that FeetMe may place cookies on your device. Cookies record information relating to the navigation of the service (the pages you viewed, the date and time of consultation, etc.) that FeetMe may read during your subsequent visits.
Data collected using cookies will not be stored for more than 13 months.

Use of personal data

FeetMe may use the information you have provided through this website for the following purposes:

To understand and respond to your requests
To provide the services or information you request
To perform the agreed services

Procedures for storing personal data and protecting rights

FeetMe retains your personal data for the period necessary to achieve the purpose of the processing, and in accordance with the legal deadlines. FeetMe uses the most appropriate technologies for securing personal data.

At the end of these periods, your data will be deleted or anonymized in accordance with the applicable legal rules.
In accordance with the French Data Protection Act No. 78-17 of 6 January 1978, you have the following rights:

Right of access and rectification
Right to erasure
Right to object
Right to define guidelines regarding the fate of personal data after death
Right to data portability, in a structured, commonly used and machine-readable format
Right to data portability, in a structured, commonly used and machine-readable format
Right, where applicable, to lodge a complaint with the competent supervisory authority (the Commission Nationale de l’Informatique et des Libertés – the “CNIL”)

It should be noted that the existence of these rights may vary depending on the purpose and legal basis of the processing.
To find out more about your rights, visit the CNIL website.

Point of contact

If you have any questions regarding the processing of your personal data by FeetMe or wish to exercise your rights, you can contact the data protection officer at privacy@feetme.fr

Recipient of your data

The personal data that FeetMe collects is solely for its internal services.
FeetMe may transmit personal data to service providers and subcontractors for the performance of FeetMe’s services, in full compliance with the regulations in force and exclusively for the purposes described.

Changes to the privacy policy

FeetMe undertakes to take the necessary measures to inform you in the event of substantial changes to this privacy policy, and not to reduce the level of privacy of your data substantially without informing you and obtaining your consent.

Data security

FeetMe protects your data by implementing all technical and organisational measures to ensure the security of the processing of this data and its confidentiality. We maintain the levels of protection of personal data according to the regulations and legislation in force and we use all available technical resources to prevent the unauthorised loss, alteration, access or processing of your data.

You are responsible for the data concerning you that you transmit to FeetMe. As such, you contribute to the protection of your personal data by respecting best practices while using your IT tools.